The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
- All notices from Horny Toad Tools Inc. to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Horny Toad Tools Inc. shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
2564 Southwell Rd.
Dallas, Texas 75229
Delivery shall be deemed to have been made by You to Horny Toad Tools Inc. five (5) days after the date sent. - Copyright
- All content appearing on this Web site is the property of:
Horny Toad Tools Inc.
2564 Southwell Rd.
Dallas, Texas 75229
Copyright © 2008-2010 Horny Toad Tools Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008-2010 Horny Toad Tools Inc. All rights reserved. - Trademarks
- All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Horny Toad Tools Inc.. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Horny Toad Tools Inc. or any third party, except as expressly granted herein.
- Use Of Site
- This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Horny Toad Tools Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Horny Toad Tools Inc. believes that customer conduct violates applicable law or is harmful to the interests of Horny Toad Tools Inc. and its subsidiaries.
- Privacy Policy
- Horny Toad Tools Inc. use of personal information that you may submit to Horny Toad Tools Inc. through this Web site is governed by the Horny Toad Tools Inc. Privacy Policy.
- Shipping & Delivery
- At this time, Horny Toad Tools Inc. offers FREE UPS ground shipping only to locations within the continental United States and not to international locations. Horny Toad Tools Inc. ships to Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands and Canada subject to applicable freight surcharges. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
- Sales Tax
- Horny Toad Tools Inc. charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
- Warranties
- The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Horny Toad Tools Inc. makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Horny Toad Tools Inc. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Horny Toad Tools Inc. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Horny Toad Tools Inc..
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Horny Toad Tools Inc. is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Horny Toad Tools Inc..
The inclusion of material on this server does not imply any endorsement by Horny Toad Tools Inc., which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Horny Toad Tools Inc. tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct. - Return Policy
Horny Toad Tools Inc. Return Policy
It is very important to us that you feel comfortable purchasing through our website so you may return your purchase for ANY reason within 30 days for an exchange or a refund, excluding any shipping or handling costs.
All returns must include a return authorization number and we must receive your return shipment within 30 days of the original date of shipment.
If your items are damaged, defective or incomplete, requests for a refund must be made within 7 days of the original date of shipment.
Requesting a RA#
To return an item, e-mail us at returns@hornytoadtools.com to obtain a RA#. Please provide the following information in your e-mail:
1. Your order number.
2. Item(s) and quantity you wish to return.
3. Reason for the return.
Within 24 hours of receiving your request, we will email you return directions, including an RA#. In the event you are returning something due to damage, manufacturers defect or an error on our part, we can also e-mail a UPS mailing label to return the items at our expense.
If a return is received without prior return authorization, the shipment may be refused and/or returned to you at your cost.
Packaging and Sending Returns
Once you have your RA# and a return address, carefully repackage the item in its original condition, including all original packaging and materials (manuals, accessories, etc.) Write the RA# on the outside of the shipping package. Do not write on the product packaging. Please package the item appropriately for shipment. Send the product to the return address using your preferred shipping method. If possible, save your tracking number and track your return to make sure we receive it. Once received by our Returns Department, Horny Toad Tools accepts full responsibility for all merchandise. We are not responsible for loss or theft before the merchandise is in our possession. For valuable items, you may wish to insure them to cover replacement costs in case the package is lost in transit. If a product is being returned as new, but has clearly been used or damaged prior to its return, we reserve the right to refuse a refund.
Return Reasons
If you ordered the item incorrectly, or changed your mind about an item, we will refund the purchase price of the unopened, restockable item, less shipping costs. Please be aware that when returning a product shipped via Free Shipping, our actual outbound shipping costs will be deducted from your return. Your will be responsible for the cost of returning the item to Horny Toad Tools Inc.
If we shipped a defective item, a incorrect item, or it was damaged in shipment, we will arrange for the merchandise to be returned.
If your order is incomplete, or you do not receive your order in a reasonable time frame, please contact us within 5 business days and we will investigate and, if necessary, process a replacement.
Manufacturers Warranties
Unless noted otherwise on our site, all products are sold with the full manufacturers warranty. The period and service of the warranty will vary depending on the manufacturer and product. If you experience problems with an item after the Horny Toad Tools 30 day return period, please contact the items manufacturer. For help in finding warranty service, call us at 972-247-0230 or email us at warrantyhelp@hornytoadtools.com.
Processing Refunds/Exchanges Timing
As soon as we receive your returned items, we will inspect and process the return. Replacements and refunds are normally processed within three business days. Please allow one week to receive replacement merchandise.
Cancellations
It is possible to cancel your order by calling 972-247-0230. However, if your order has been shipped, you must follow the return procedure described above.
Other Questions
If you have questions on this policy or any other question you may have including product information, please call our customer service center at 972-247-0230 for answers.
